Student Information

We are committed to making the journey of your training as enjoyable as we can. To do this we have a range of policies and procedures that support our training and assessment offering.

We recognise that everyone has different learning needs will offer as much support as possible to help you through your training program.

Your trainer can provide greater detail on the support services available.

Policies and Procedures

• Student Information Guide
• Student Support & Progression Policy & Procedure
• Code of Conduct for Students
• Access and Equity Policy
• Fees, Charges and Refunds Policy
• Recognition Policy
• Complaints and Appeals Policy & Procedure
• Appeals Form
• Complaints Form
• Privacy and Personal Information Policy & Procedure

We welcome feedback on training and assessment services as it provides the opportunity to improve and celebrate our successes! We value both equally.

If you would like to provide feedback, please email us at: studentenquiries@niot.com.au.